by Lynn Tall | May 22, 2017 | Area Rugs, Consulting, Education, Events, News
1) Cater to your audience. For instance, if you’re speaking to a design guild about how awful the textiles are they’ve installed in their customer’s homes, how difficult they are to clean (I’m lookin’ at YOU, faux soie…), then you’re basically insulting them to their...
by RugAdvocate | Oct 12, 2016 | Area Rugs, Classes, Consulting, Education, Events, News
Q: What should I have my office staff do when the phones are slow? This question was posted in a Facebook group I belong to. On the surface, it seems benign enough, but the more I thought about it, the more I realized that this was a truly epic question. First, decide...
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